Frequently Asked Questions
Do you sell to the public? Yes! Whatever your quantity or requirement, we are willing to serve you!
What is the benefit of being a wholesale client? Unbeatable pricing. We offer our wholesale clients attractive price breaks for their large quantity orders and continued loyalty. When you are set up as a wholesale client in our client database, you are provided with special pricing tailored to your specific needs and ordering habits. We also keep record of your previous orders and ensure that you always receive consistent high quality products. The old adage applies here: The more you buy, the more you save!
How do I set up a wholesale account? Cantex Distribution is always looking for more wholesale partners. If you think we would be a good match for your requirements, please see our wholesale client page, or contact us and our staff would be delighted to set up an account for you.
I am interested in purchasing a large quantity? Do you provide product samples? Yes! As a wholesale business, we completely understand the apprehension associated with making a large order without seeing samples. If you are interested in viewing samples, please let us know which products/codes you are interested in seeing. We will send you samples. You must pay for the samples and a small shipping fee. When placing a second order, please reference the sample order and the amount charged for the samples will be deducted from the total of your second order. Please note shipping fees for sample orders will not be deducted or refunded in any circumstance. We do not accept returns of samples. If you have any further questions or concerns regarding this process, please feel free to contact us and our staff would be happy to help you!
How do you keep prices low? Volume. Since the beginning, Cantex Distribution Inc. has been a wholesale distribution company. That means we can purchase product in huge quantities for our clients and present prices much lower than regular retail prices as seen in big box stores. Over the years, we have developed a vast circle of trusted suppliers and vendors. The benefit to our clients is that we are easily able to negotiate with our suppliers and provide best price possible.
What is the return policy? Please click here for more details regarding our flexible return policy.
Can I pick up my order? Yes! However, we have 3 different warehouses where your order may be located. Just let us know ahead of time and our staff will do our best to accommodate you! If you place orders with us in advance, we can eliminate long wait times by ensuring that your order is ready for when you come to pick up.